Refund and Exchange Policy
Exchanges maybe available if requested no later than 5 business days after the original purchase date for sizing issues.Please use measuring charts prior to ordering.Please note exchange value will be accepted minus shipping and sales tax. Exchanged items size may have to be ordered so the exchange can take up to 15 business days. Priority shipping through USPS signature confirmation is required. Please note all items and furs are foreign furs , material, and leather willbe tailored from our international manufactures, so shipping times are subject to delays.
We charge a 10% restocking fee for all returned unworn items in original packaging that are subject refund minus sales tax, shipping and restocking fee. If the item is custom ordered and or plus size and the customer decides they no longer want the unworn item due to sizing or etc the original restocking fee is subject to a 5% increase.
24 hr. Customer service firstname.lastname@example.org
Remove coat from dust bag. Brush out loose shedding hair.Fox fur shedding is normal. Shedding will will decrease over time. Store coat according to fur type in a row, temperature or cold environment.